German Speaking Account Manager

Our client, a leading scientific and research business, requires a new Account Manager to cover Germany, (DACH Region).

This role can be located in London, Germany Switzerland, Austria, Belgium, or Netherlands but you must be a native German speaker.

We are looking for a consultative sales professional, with a good balance of account management and new business skills. The post holder will be responsible for managing a defined ‘book of business’ in the DACH Region. This will involve building strong relationships with customers in order to both retain and upsell the product portfolio.

There will be a focus on net new business and this could include selling to new prospects in the region, as well as existing customers. The customer mix is typically a blend of research-intensive universities, government research institutes and research funders.

You will ideally have an understanding of this scientific and academic research ‘ecosystem’. The Country Account Manager will have a comprehensive understanding of any federal or state-level research agenda in order to drive and develop a productive sales strategy in their region. A requirement is to be competent with solution selling principles and practices and demonstrate a high level of professionalism to both clients and work colleagues. Previous experience of managing consortia relationships is a plus.

Candidates will have a proven ability to develop new business and revenue streams within their territory and will have further developed existing accounts for new business opportunities in new buying centres.

Sills & Experience: 

  • Degree required
  • Prior academic or SaaS sector experience preferred
  • Fluent in English & German
  • Minimum of 5 years sales experience in a consultative selling environment. Ability to manage and generate revenue from existing customers.
  • A customer-driven approach and good customer management skills.
  • Commercial acumen, with a proactive and creative approach to looking after the needs and concerns of customers
  • Excellent written verbal, interpersonal, presentation and training skills.
  • Excellent telephone manner and face to face customer skills.
  • The ability to deal with a wide range of customers and adapt value prop accordingly
  • A good team player/self- starter with the ability to work using own initiative.
  • Ability to communicate complex technical information to both small and large groups and to handle questions in a commercially astute and sensitive manner.
  • Well organized and disciplined with regards to policy, procedure, and standards.
  • To demonstrate individual drive and determination to succeed
  • Effective decision-making skills
  • Good organizational skills with the ability to set priorities and be flexible to change
  • Experience of working under pressure and with minimum supervision.
  • Ability to identify problems and apply creative solutions.
  • Able to Travel

Public Relations Manager

Our client, a leading STM Publisher, requires a Publisher Relations Manager to help raise awareness among researchers, opinion leaders and the public of the benefits of Open Science.

You will be an enthusiastic team player who can work cross-functionally across PR, comms, marketing and product to strategically lead the company's brand and crisis management program. Working with the Head of Communications, the Public Relations Manager will work closely with the senior management team in developing and sustaining an annual strategy and training plan for multiple internal teams.

Responsibilities: 

  • Composing and editing PR materials including fact sheets, pitch letters, Q&A's, FAQ's and social media messages.
  • Developing PowerPoint presentations and speech points.
  • Preparing and training various spokespeople.
  • Supporting proactive and reactive communications across the corporate news site and social media channels.
  • Developing and facilitating a comprehensive Crisis Management strategy.
  • Enabling internal brand ambassadors with documentation, training plans and awareness initiatives related to brand and crisis management.
  • Building relationships with media outlets and reporters.
  • Building and maintaining press lists.
  • Coordinating media kits for ongoing media outreach.
  • Managing incoming media inquiries.
  • Monitoring and reporting on all PR activities.

Skills & Experience:

  • Bachelor's degree in Communications, Journalism, Public Relations (or equivalent experience).
  • 5+ years of experience in public relations, media relations, project management and strategic planning.
  • Strong research and analytical skills with the ability to quickly identify trending topics.
  • Ability to work under time constraints and thrive in a fast-paced, collaborative and creative environment.
  • Ability to work independently and as part of a team while multi-tasking and managing competing priorities.
  • Ability to communicate both cross-functionally and externally and foster relationships with media.
  • Knowledge and understanding of social media platforms.
  • Excellent writing, editing, verbal, presentation and interpersonal skills.
  • Native-level English speaker or business level proficiency.