Operations Manager

Morgan Healey Exclusive 

Our client, a leading STM Publisher requires a new Operations Manager who will be responsible for the set-up of external editorial and production suppliers, followed by ongoing management.

The Operations Manager will manage a team of Editorial Production Editors responsible for ensuring day-to-day quality and answering queries from suppliers. You will also review and implement internal operational changes. The role holder should expect travel to vendor locations, and to other office locations around the world.

Key Responsibilities:

  • Providing expertise on systems and processes, recommending improvements and new ways of working
  • Implement and oversee successful process changes at operational locations
  • Creating and maintaining documentation relating to process including: Production style guides – Workflow flowcharts – Vendor training instructions – Policy documentation – Role specific checklists – Editorial guidelines – Email templates
  • With the Operations Director, create request for proposals for each department to assess external suppliers
  • Manage the set-up of new external vendors to perform operational tasks
  • Manage team of Editorial Production Editors, including recruitment, appraisals etc.
  • Train the vendors on systems and processes
  • Answering vendor queries
  • Ensuring vendors are using the systems correctly
  • Managing projects related to operational processes
  • Deputising in the absence of the Operations Director
  • Regularly providing data, feedback and reports to vendors in order to implement an ever improving author experience
  • Overseeing projects as new opportunities arise, and alongside developments in operations
  • From time to time, you may attend conferences relevant to operations

Skills & Experience:

  • 5 years experience of either production or editorial experience in an STM environment
  • Experience working with overseas vendors

Senior Desk Editor

Our client, a leading scientific publisher, requires a new Senior Desk editor to manage a team supporting the peer review process. The Senior Desk Editor is accountable for efficient peer review administration procedures using online peer review systems; using tools such as PubMed Central to research international experts suitable to act as peer reviewers for cutting edge biomedical research.

The Senior Desk Editor will manage a team of Desk Editors. With responsibility for the recruitment, performance management and training of their direct reports, the Senior Desk Editor controls resource allocation, ensuring effective team working and prioritisation to accommodate competing demands.

This post would suit someone with experience in monitoring team progress, performance management and team-building within a journals publishing environment. Familiarity with process improvement principles would be a distinct advantage as delivery of increased capacity with minimal impact on head count is a standing objective.

Skills & Experience:

  • Overall responsibility for the peer review process to agreed speed and quality targets
  • Managing the quality of peer reviewer selection including spot checks
  • Effective handling of team administration, including maintenance of team workflows and process tracking, ensuring that optimal workflows are used
  • Resource planning
  • Managing, coaching and developing a team of Desk Editors, including team recruitment.
  • Staying up to date with internal and external guidelines on ethical publication practices and ensuring the team also adhere to these standards
  • Creating, maintaining and controlling process documentation
  • Collaborating with stakeholders internally and externally and managing relationships with them
  • Regular liaison with global editorial teams
  • Developing a detailed knowledge of how systems and processes work to collaborate on problem solving, defect management and best practice • Creating reports for different audiences

Skills & Experience:

  • A postgraduate qualification, PhD or equivalent, in biomedical sciences
  • Knowledge of or experience in publishing and production processes
  • A strong command of English spelling and grammar
  • Experience of coaching, mentoring, and adapting to others’ learning styles
  • Exceptional organization skills and confidence in completing multiple tasks to deadlines
  • Excellent communication (oral and written) and interpersonal skills
  • Commitment to excellent customer service
  • Openness and ability to embrace change, and act as an agent for change management
  • Demonstrated ability to make decisions and deliver results
  • Belief in continuous improvement
  • Ability to drive improvements based on data analysis and evidence-based learning
  • Persuasion and influencing skills
  • Fluent in Standard Chinese/ Mandarin

4x Desk Editors – Peer Review

Our client, a leading scientific publisher, requires 4 new Desk Editors to join their Beijing office. We are looking for ambitious individuals with backgrounds in academic research to join a new team supporting the peer review process.

We seek highly motivated candidates who enjoy keeping up to date with the latest in biomedical research, are detail-oriented, have great customer service skills and enjoy working as part a team.

As Desk Editor you will be accountable for efficient peer review administration procedures through online peer review systems, using tools such as PubMed Central to research international experts suitable to act as peer reviewers for cutting edge biomedical research. Reporting to the Senior Desk Editor, the successful candidates will form a new team of Desk Editors.

Key Responsibilities:

  • Managing the peer review process to agreed speed and quality targets for journals
  • Using internal and external databases to research and select appropriate reviewers
  • Staying up to date with internal and external guidelines on ethical publication practices
  • Corresponding with reviewers regarding deadlines and standard queries
  • Conducting data analysis, recognizing process improvement opportunities and making recommendations
  • Maintaining accurate records and updating content management systems
  • Daily liaison with our internationally-based editorial teams
  • Managing external stakeholders’ expectations.
  • Providing excellent and empathic customer service.
  • Assisting on department projects as required.

Skills & Experience: 

  • A postgraduate qualification, PhD or equivalent, in biomedical sciences
  • Knowledge and understanding of the process of journals peer review process
  • An interest and awareness in academic publishing, and an up to date knowledge of market trends
  • A strong command of English spelling and grammar
  • Knowledge and experience of process-driven workflows
  • Experience of working in a customer-facing role
  • Ability to be detail-oriented, accurate, and a problem-solver
  • Excellent organization skills and confidence in completing multiple tasks to deadlines
  • Effective communication and interpersonal skills and a desire to provide to excellent customer service
  • The ability to recognize process improvement opportunities
  • Good persuasion and influencing skills, showing empathy for others’ viewpoints
  • Have flexibility to adjust to change in works plans or assignments
  • Familiarity with Microsoft Office software
  • Fluent in Standard Chinese/ Mandarin

Publishing Editor – Medicine/Biomedical

Morgan Healey Exclusive

Our client, a leading STM Publisher requires a Publishing Editor within Medicine or Biomedical sciences to form part of a new team in London.

You will be responsible for the success of a defined set of journals within a broad discipline group. The primary goal of this role will be to develop a close working relationship with members of the academic editorial boards to further develop the journals within the portfolio.

Key Responsibilities
Portfolio Management:

  • Be the key point of contact for your Academic Editors and build a close working relationship with them
  • Prioritise journals for development and create as well as implement a strategy plan
  • Ensure journals are represented in relevant indexing services and prepare journals for acceptance by additional services
  • Develop knowledge of the research areas of your portfolio and use this knowledge to actively identify journal development opportunities
  • Work alongside your Academic Editors to increase journal visibility, submissions, and reputation within the field
  • Increase visibility and citations through commissioning and appropriate marketing

Special Issue Development: 

  • With the assistance of the Editorial Board, assess special issue proposals submitted to the journals within your portfolio
  • Give guidance to the lead guest editors to refine their call for papers
  • Support the lead guest editors in promoting their call for papers to prospective authors
  • Compile reports on the status of the special issues within your portfolio
  • Explore and implement methods to promote special issues once they are published

Skills & Experience: 

  • A minimum of 1-2 years’ experience in the publishing industry
  • Degree in a scientific discipline (Medicine or Biomedical sciences degree a plus)
  • Knowledge of peer review and the publishing process
  • An interest in Open Access publishing
  • Excellent communication skills
  • Strong organisational skills, with attention to detail
  • A positive and proactive approach to problem-solving in daily tasks
  • Able to work cooperatively with colleagues at all levels
  • A high level of computer literacy
  • Experience of working in a start­up and/or tech environment desirable

Publishing Editor – Engineering & Computer Science

Morgan Healey Exclusive

Our client, a leading STM Publisher requires a Publishing Editor within Maths, engineering and computer science to form part of a new team in London.

You will be responsible for the success of a defined set of journals within a broad discipline group. The primary goal of this role will be to develop a close working relationship with members of the academic editorial boards to further develop the journals within the portfolio.

Key Responsibilities
Portfolio Management:

  • Be the key point of contact for your Academic Editors and build a close working relationship with them
  • Prioritise journals for development and create as well as implement a strategy plan
  • Ensure journals are represented in relevant indexing services and prepare journals for acceptance by additional services
  • Develop knowledge of the research areas of your portfolio and use this knowledge to actively identify journal development opportunities
  • Work alongside your Academic Editors to increase journal visibility, submissions, and reputation within the field
  • Increase visibility and citations through commissioning and appropriate marketing

Special Issue Development: 

  • With the assistance of the Editorial Board, assess special issue proposals submitted to the journals within your portfolio
  • Give guidance to the lead guest editors to refine their call for papers
  • Support the lead guest editors in promoting their call for papers to prospective authors
  • Compile reports on the status of the special issues within your portfolio
  • Explore and implement methods to promote special issues once they are published

Skills & Experience: 

  • A minimum of 1-2 years’ experience in the publishing industry
  • Degree in a scientific discipline (Maths, engineering and computer science degree a plus)
  • Knowledge of peer review and the publishing process
  • An interest in Open Access publishing
  • Excellent communication skills
  • Strong organisational skills, with attention to detail
  • A positive and proactive approach to problem-solving in daily tasks
  • Able to work cooperatively with colleagues at all levels
  • A high level of computer literacy
  • Experience of working in a start­up and/or tech environment desirable