Insights Manager

Morgan Healey Exclusive

Our client, a global STM Publisher, requires a new Insight Manager who will lead the Insights Team (6 People) in delivering high-quality Business, Customer and Market Intelligence via reports, dashboards and self-service data sets, with accompanying analysis.

The Insights Manager will use BI as a tool to deliver against organisational goals, supporting the move towards a more data-driven organisation. They will own the exploitation and analysis of sales, circulation, customer, market, usage and bibliometrics data. Helping embed product performance metrics and customer engagement analytics in our major processes throughout the business.

Key Accountabilities:

  • Lead the Insights team that collates, analyses and presents internal data (publishing, sales, financial, usage) and external data (market, customers, competitive) to enable the business to make informed decisions on strategic direction, sales strategies, new product development / R&D, pricing, marketing and routes to market.
  • Lead the development of the business insights strategy and collaborate with the Head of Data, Head of Sales Operations and other key stakeholders of the business to implement that strategy and to embed analytics/KPIs in our major business processes.
  • Together with the Head of Data, build a culture that values analytical decision-making and continually review our business assumptions, KPIs, data sources and analytical models to ensure they are fit for purpose.
  • Work with the product and marketing teams to build a market research capability within the business that includes site analytics, data mining, customer surveys, user profiling, usability testing and competitor analysis.

Skills & Experience:

  • Educated to degree level
  • Advanced knowledge and experience of data analytics and research methodologies/techniques, and relevant emerging technologies
  • Expertise in business models and bibliometrics
  • Track record of success in building a high-performing team of analysts
  • Organised and pro-active, determined to add value and able to balance competing demands on time and respond positively in a fast-paced and evolving environment
  • Strong collaboration skills, and a heightened sense of emotional intelligence and diplomacy
  • First class verbal and written communication and presentation skills
  • Skilled at collaborative working
  • Avid about continuous improvement
  • Tenacity and drive for results

Marketing Automation Coordinator

Our client, a leading STM publisher, requires a new Marketing Automation Coordinator to join their CRM team.

The Marketing Automation Coordinator supports the CRM Marketing to drive the use of email marketing automation platforms to the wider business and to promote best practice.

You would have responsibility for assisting the CRM team and Marketing departments with developing and maintaining automated marketing programs, including testing and liaising with stakeholders.

You will also manage the creation of marketing forms and email templates and will assist others in the team with devising and testing new applications of our Marketing Cloud and Pardot systems to meet the needs of the wider marketing organisation.

You will also assist in creating and developing original and interactive training resources to assist marketing with using automated platforms and new developments. We are looking for someone with a strong interest in digital marketing who is keen to help colleagues realise their marketing goals through the application of CRM functionality.

If you're someone who likes to learn and develop new skills fast through a mix of hands-on learning, role shadowing and online training modules, then please get in touch! 

Ideally will have:

  • Experience of working with Email Service Provider technology
  • Good HTML skills and ability to prepare and optimize images for use online
  • An understanding of industry best practice and GDPR
  • Able to communicate, both internally and externally, with both expert staff and non-expert colleagues
  • Ability to effectively plan and prioritise, delivering on time
  • Used to working within a compliance framework
  • A critical and creative thinker, who seeks opportunities to deliver improvements

Publishing Editor – Life Sciences

Morgan Healey Exclusive

Our client, a leading STM Publisher, requires a new Publishing Editor with a background in life sciences to form part of a new team in London.

If successful, you would be responsible for the success of a defined set of journals within life sciences. The primary goal of this role will be to develop a close working relationship with members of the academic editorial boards to further develop the journals within the portfolio. 

Key Responsibilities:
Portfolio Management:

  • Be the key point of contact for your Academic Editors and build a close working relationship with them
  • Prioritise journals for development and create as well as implement a strategy plan
  • Ensure journals are represented in relevant indexing services and prepare journals for acceptance by additional services
  • Develop knowledge of the research areas of your portfolio and use this knowledge to actively identify journal development opportunities
  • Work alongside your Academic Editors to increase journal visibility, submissions, and reputation within the field
  • Increase visibility and citations through commissioning and appropriate marketing

Special Issue Development: 

  • With the assistance of the Editorial Board, assess special issue proposals submitted to the journals within your portfolio
  • Give guidance to the lead guest editors to refine their call for papers
  • Support the lead guest editors in promoting their call for papers to prospective authors
  • Compile reports on the status of the special issues within your portfolio
  • Explore and implement methods to promote special issues once they are published

Skills & Experience:

  • A minimum of 1-2 years’ experience in the publishing industry
  • Degree in a relevant scientific discipline, ideally life sciences 
  • Knowledge of peer review and the publishing process
  • An interest in Open Access publishing
  • Excellent communication skills
  • Strong organisational skills, with attention to detail
  • A positive and proactive approach to problem-solving in daily tasks
  • Able to work cooperatively with colleagues at all levels
  • A high level of computer literacy
  • Experience of working in a start¬up and/or tech environment desirable

Information Technology Project Manager

Morgan Healey Exclusive

Our client, a leading research and analytics business, requires a new Information Technology Project Manager who will be the group leader for the company's digital product development team.

You will be responsible for owning the planning, organization and day-to-day processes required for developing both client-facing and internal information technology projects. The role is expected to plan, implement, and execute a structured development paradigm, such as Agile or Waterfall.

As project owner, the person who fills this role will be responsible for guiding projects through their entire lifecycle and delivering launch-ready digital solutions. Beyond leading programmers and coders, this role is expected to collaborate with other team-members working in design, UX and marketing.

Further, as a group leader, the IT Project Manager will be responsible for assessing team capabilities, identifying holes in team competencies, and filling these holes through either training or requesting hires.

Overall, this is a role whose capacity and scope of authority is expected to expand in proportion to their projects’ ability to drive growth. It is one that requires team-building, organization and collaboration. It should be the applicant’s goal to grow a small and agile development team into a world-class development ensemble.

Key Requirements:

  • Familiarity with a wide variety of development technologies/languages, including, at a minimum, SQL, C#, and Javascript.
  • Experience in a structured development environment.
  • Comfort with project management tools such as Jira or Asana.
  • Demonstrated organizational and planning skills.
  • Flexibility and dynamism to quickly “change gears” when needed.
  • Ability to lead and direct remote workers (i.e., not face-to-face).
  • Strong interpersonal and writing skills.
  • Ability to condense and convey technical problems and solutions to non-technical stakeholders.
  • Thorough understanding of the business case for projects, beyond their technical considerations

Sales Manager, Saudi (Healthcare)

Our client, a global provider of information to the healthcare and medical sectors, requires a new Sales Manager to cover Saudi Arabia. You will be part of a successful Middle Eastern team as they continue to deliver and grow in the region. Ideally based Riyad, Saudi.

Please note: To apply you must have a background selling information/subscription products in Healthcare Institutional, Hospitals, Medical Centres

Key Responsibilities:

  • Selling to Institutional, Hospitals, Medical Centres/Schools and academic institutions.
  • Proactively creating pipelines to achieve sales quotas
  • Presenting the value proposition to end users, key decision-makers and senior hospital management.
  • Managing all stages of the sales process
  • Review your own sales performance, to meet or exceed targets.
  • Make accurate price calculations and provide customers with quotations.
  • Gain a clear understanding of customers' businesses and requirements.
  • Negotiate the terms of an agreement and closing sales. 
  • Maintain and nurture key customer relationships and develop and implement strategies.
  • Working with Renewal Account managers to ensure a seamless handover of accounts.
  • Approximately 3-4 days per week in the territory.

Skills & Experience:

  • Sales Account Manager ideally gained with the Healthcare market.
  • Confident and able to deal with customers at any level
  • Excellent relationship building skills – able to converse with multiple people at all levels.
  • Willing and able to travel to client sites on a weekly basis, as well as some International travel, when required.
  • Self-motivated – able to work autonomously and manage your day/work load effectively when working from your office or on the road.
  • Fluent locally and English – written, reading and spoken.
  • A valid driver’s license.
  •  Excellent IT skills and knowledge of Microsoft Word, Excel, and PowerPoint
  • Ideally Fluent Arabic & English