Head of Transformation, Product Innovation

Our client, a global academic publisher, requires a new Head of Transformation, Product Innovation to oversee the company's "Tech Lab" a division that is responsible for exploring new ways to use technology and tech methodologies to create product opportunities, gain business insight and drive efficiencies across the business in a nimble way.

Key Responsibilities:

  • Run the Tech Lab to give a forward facing capability to explore and introduce new technologies to support new product innovation, workplace automation and improve tech fluency in Editorial & PI
  • Champion the roll out of Lean across UK Editorial, supporting the training, embedding and process mapping work to surface opportunities for workplace automation. Support editorial teams with workplace automation through light-weight applications that improve flow and automate work, with a view to pass over applications that need to scale and require long term support to IT.
  • Working with the journals business and your data scientist, deliver projects that use data to extract meaning and turn that information into knowledge. The purpose is to analyse trends, correlations and anamolies across the data in order to support key business decscions around the journal and product portfolios, and to identify opportunities where machine learning and data science techniques can add value to the business.
  • Chart and explore emerging technologies and industry start-up landscape that might impact and offer opportunities.

Skill & Experience:

  • At least five years experience of leading product or software engineering teams
  • A deep understanding of web platforms, from databases to the front end
  • A good understanding of best practice in software and product development principles
  • Proven ability to quickly understand new technologies
  • An ability to create, or direct the creation of, proof of concept technical prototypes
  • Hiring experience
  • Experience working in academic publishing
  • Ability to thrive in a collaborative environment, building strong relationships and motivating and inspiring a team
  • Strong written and verbal communication skills – influencing by persuasion and influence rather than authority
  • Commercial business sense
  • Accountability and integrity
  • Pro-active problem solving through insight and judgement
  • Ability to prioritise and focus to drive successful delivery
  • Technical fluency and experience of user-centered design practice
  • Excellent time management and efficient execution of tasks

Library Service Engineer – UK

Our client, a world leading information supplier, requires a new Library Service Engineer (Sales Engineer, Technology Consultant) for the UK. 

You will be the primary technical advisor and product advocate for the regional Sales team and most important customers; and responsible for UI customizations and extensions, API integration, and small app development.

The Library Service Engineers (LSE a.k.a. Sales Engineer, Technology Consultant) are dedicated to increasing sales and adoption of the company technology enabled products internationally by supporting the local sales team.

KeyResponsibilities:

  • Regional/Market authoritative expert on technology aspects of the Software as a Service (SaaS) platform functionality, competition, trends.
  • Conduct pre-sales presentations (to small and large audiences) and clear written responses to Requests for Information (RFI) or related inquiries.
  • Create and manage demos, prototypes, and documentation (e.g. app instructions, regular status updates to management).
  • Establish strong relationships with Sales & Customer Support teams and customer staff; supporting the evaluation/trial process, initial post-sales support/nurturing, troubleshooting and resolving customer specific advanced technical issues.
  • Contribute to the app development process with varying levels of: customer requirements definition, coding, testing, documentation, and management.

Skills & Experience:

  • Minimum two (2) years of progressive experience in either System Librarianship, Consulting, Product Management, or related field.
  • Experience and excellence in presenting as well as written communication describing details for technology, Internet, or software application products to internal and external audiences and various levels of management.
  • At least 1 programming language (HTML, JavaScript, React with Redux, Node.js development)
  • Candidates who have worked in an academic setting would be ideal
  • Must speak English
  • Ability to travel approximately 50% of time to regional and international locations.

European Sales Manager (Library/Healthcare)

Morgan Healey Exclusive:

Our client, a global provider of innovative cloud-based software is looking for a European Sales Manager based in the UK, covering EMEA. This is a field sales position, with face to face interaction as well as via phone and email.

The ideal candidate will have experience selling software solutions to libraries across the academic sector, with initial focus on Academic Health Science Libraries, as well as Hospitals, Societies, and Government agencies throughout the EMEA. 

We require a self starter sales person with a rolodex of library contacts within the STM/Library space and ideally have experience dealing with SaaS subscription sales.

Key Responsibilities:

  • Negotiate the sale of company products and services to assigned library accounts in EMEA and achieve assigned new business and renewal quota
  • Focus on customer retention by proactively engaging customers and supporting as needed
  • Gather competitive market and industry intelligence from assigned accounts and geography to be communicated and shared organizationally
  • Facilitate pre-sales and post sales customer training to assigned accounts through internal methods and staff
  • Deliver relevant, customized proposals that meet the specific need of the customer
  • Communicate market feedback and product information with sales, marketing and customer success developments
  • Identify key accounts and key consortia partners to maximize awareness
  • Site visits to key organisational leads
  • Attendance at major industry conferences and events
  • Engage prospects via high quality telephone and email correspondence

Skills & Experience: 

  • Demonstrated record of success in academic and/or enterprise sales
  • Minimum of 5 years successful library sales experience
  • Experience within academic STM market (especially health and medical) preferred
  • Strong work ethic
  • Proficient in Microsoft Word, Excel, PowerPoint, Google Docs, and various database applications
  • Excellent written and oral communication skills, including excellent public presentation skills
  • Superior time management and organizational skills
  • Creative, competitive and strategic sales demeanor in formal and informal interactions.

Publishing Editor – Maths/Physics

Morgan Healey Exclusive

Our client, a leading Open Access Publisher, requires a new Publishing Editor with a background in Physical Sciences to form part of a new team in London.

If successful, you would be responsible for the success of a defined set of journals within Physical Sciences. The primary goal of this role will be to develop a close working relationship with members of the academic editorial boards to further develop the journals within the portfolio.

Key Responsibilities:

  • Be the key point of contact for your Chief and Academic Editors and build a close working relationship with them
  • Prioritise journals for development and create as well as implement a strategy plan
  • Ensure journals are represented in relevant indexing services and prepare journals for acceptance by additional services
  • Develop knowledge of the research areas of your portfolio and use this knowledge to actively identify journal development opportunities
  • Work alongside your Chief and Academic Editors to increase journal visibility, submissions, and reputation within the field
  • Increase visibility and citations through commissioning and appropriate marketing
  • Work with the Content Development team on Special Issues

Skills & Experience:

  • A minimum of 1-2 years; experience in the publishing industry
  • Degree in a scientific discipline (Physical Sciences, computer science, mathematics or engineering background), further degree a plus
  • Knowledge of peer review and the publishing process
  • An interest in Open Access publishing
  • Excellent communication skills
  • Strong organisational skills, with attention to detail
  • A positive and proactive approach to problem-solving in daily tasks
  • Able to work cooperatively with colleagues at all levels
  • A high level of computer literacy
  • Experience of working in a startup and/or tech environment desirable

Business Development Manager

We require a talented Business Development Manager who will be responsible for sales and sponsorship across a portfolio of medical education content, national and regional conferences, web revenue and a print portfolio.

Key Responsibilities:

  • To manage, and have full responsibility for sales-based activity for the portfolio. This includes display, online, events and Medical Education.
  • To develop sales opportunities for the portfolio through collaboration with clients, sponsors and other clinicians. This includes the development of new business opportunities driving and developing accounts and new revenue.
  • To ‘own’ and update weekly sales reporting for the UK business and provide regular reports for senior management, accurately recording the financial and revenue activity of the business.
  • To develop and prepare comprehensive sales proposals through collaboration with the projects team and management accounts, to ensure profitability is maintained.
  • To work closely with the events team to ensure smooth running of our extensive UK events.
  • To liaise closely with the journal and Med Ed teams to ensure client expectations are met in terms of quality and timescales.
  • To develop and maintain appropriate sales materials for the business, including media information and promotional items.
  • To represent the company in a professional manner at conferences, exhibitions and other events where necessary.

Skills & Experience:

  • Must have 3 years+ experience working in client-facing sales roles in an STM environment
  • Evidence of selling and presenting to senior marketing executives of large multi-national companies
  • Creative selling and evidence of providing integrated package sales to clients
  • Understanding of editorial integrity and customer/client requirements
  • History of print and online sales experience
  • Evidence of working with different internal departments to ensure client needs and expectations are met