Sales Manager, Saudi (Healthcare)

Our client, a global provider of information to the healthcare and medical sectors, requires a new Sales Manager to cover Saudi Arabia. You will be part of a successful Middle Eastern team as they continue to deliver and grow in the region. Ideally based Riyad, Saudi.

Please note: To apply you must have a background selling information/subscription products in Healthcare Institutional, Hospitals, Medical Centres

Key Responsibilities:

  • Selling to Institutional, Hospitals, Medical Centres/Schools and academic institutions.
  • Proactively creating pipelines to achieve sales quotas
  • Presenting the value proposition to end users, key decision-makers and senior hospital management.
  • Managing all stages of the sales process
  • Review your own sales performance, to meet or exceed targets.
  • Make accurate price calculations and provide customers with quotations.
  • Gain a clear understanding of customers' businesses and requirements.
  • Negotiate the terms of an agreement and closing sales. 
  • Maintain and nurture key customer relationships and develop and implement strategies.
  • Working with Renewal Account managers to ensure a seamless handover of accounts.
  • Approximately 3-4 days per week in the territory.

Skills & Experience:

  • Sales Account Manager ideally gained with the Healthcare market.
  • Confident and able to deal with customers at any level
  • Excellent relationship building skills – able to converse with multiple people at all levels.
  • Willing and able to travel to client sites on a weekly basis, as well as some International travel, when required.
  • Self-motivated – able to work autonomously and manage your day/work load effectively when working from your office or on the road.
  • Fluent locally and English – written, reading and spoken.
  • A valid driver’s license.
  •  Excellent IT skills and knowledge of Microsoft Word, Excel, and PowerPoint
  • Ideally Fluent Arabic & English

Business Development Manager (Books)

Our client, a global books business, requires a new Business Development Manager covering Europe, based in London.

You will drive the strategies for growth and customer acquisition, customer retention, content acquisition and revenue in the UK and EU.

Key Repsponsibitlies:

  • Identifies and nurtures business opportunities in existing and new markets in the UK & EU that support growth targets.
  • Works with the leadership team to define the strategy for new business efforts and that will drive customer, content and revenue growth.
  • Uses sales and other data to formulate a thorough understanding of the business, revenue drivers and opportunities.
  • Develops marketing strategies and campaigns to target and retain clients and organizations serving authors in the UK and EU
  • Develops the competitive landscape of providers serving the independent author and publisher segments in ROW 
  • Works with management and team leaders to prepare and deliver complex presentations, proposals, quotes and contracts. Negotiates contract terms with prospective clients.
  • Coordinates closely with Marketing, directing the development of materials needed to support sales activities, training activities, trade show participation and other events that drive revenue. Responsible for creating UK and EU specific customer messages related to price increases or changes to terms of service.
  • Works with management, IT, and product leadership to develop and deliver solution-based proposals, new features.
  • Acts as an account manager for critical new lines of business, maintaining general oversight of projects, including schedule, budget, and creative parameters.
  • Works with Developers and Designers to ensure their efforts align with strategic and revenue goals.
  • Performs annual evaluations of business development efforts.

Skills & Experience:

  • Bachelor’s degree
  • 5 years experience in Books publishing, with emphasis on technology for content delivery
  • Oral and written communication skills
  • Negotiation skills
  • Knowledge of principles and methods for showing, promoting, and selling products or services to include marketing strategy and tactics, sales techniques, and business analysis.
  • Knowledge of and ability to utilize traditional and digital marketing skills, and measuring ROI on marketing campaigns.
  • Financial analysis skills
  • Ability to develop viable budgets for projects
  • Problems solving skills
  • Ability to meet deadlines and project milestones
  • Personal computing skills to include Macintosh and PC platforms
  • Knowledge of branding and marketing principles
  • Ability to be flexible/multi-task based on workflow demands.
  • Ability to exercise effective judgment, sensitivity, creativity to changing needs and situations.
  • Attention to detail.
  • Ability to maintain full time work schedule during normal company 

USA Strategic Client Director (Pharma/Life Science)

Our client, a global information provider, requires a new Strategic Client Director for the Pharmaceutical /Life Science markets in the USA. 

This role requires an established relationship and sales solution-driven professional. You will expand and maintain current client relationships at all levels while sourcing and developing new growth opportunities.

Ideally based on the East Coast USA. 

Key Responsibilities:

  • Develop clear, winnable strategies that will enhance value and grow business
  • Through your contact with customers’ business and competition, develop leads for sales that provide quantifiable value of our solutions in terms of the customer’s financial strategy and ROI
  • Lead the customer account planning cycle and articulate and demonstrate products in relation to each strategic client’s business goals and expectations.
  • Actively identify opportunities to integrate customer and company strategies and synergies and leads Product staff to create compelling new offerings and sales.
  • Define team vision of influencing and coordinating the involvement of company staff (Sales, Support, Service and management resources) to meet account performance and aggressive growth objectives.
  • Proactively assess, clarify and validate customer needs and seek frank feedback on an ongoing basis.
  • Oversee customer satisfaction and own the measured improvement of customer loyalty.
  • Coordinate across the organization
  • Drive performance and aggressive growth objectives

Skills & Experience:

  • Demonstrated Business Development capabilities in the Life Sciences/Pharma space
  • History of strategic sales results and growth in revenue over time
  • Ability to actively engage and influence senior executives both internally and externally
  • Ability to provide thought leadership
  • Demonstrated ability to manage others within the organization without authority
  • Experience effectively communicating and implementing strategies to achieve goals
  • Demonstrated industry credibility and business outcomes related to accounts
  • Consistently demonstrates execution excellence &; reports and deliverables on time, on target
  • Demonstrated execution of effective negotiations

Account Director

Morgan Healey Exclusive

A leading provider of SaaS/software to the research, scholarly and publisher markets requires a new Account Director based on the East Coast, USA.

The main focus of this role is to drive growth by ensuring customers success and satisfaction.

Key Responsibilities:

  • Account Management, own the customers relationships and manages their expectations, insuring that they are delivering win-win successes for their customers.
  • Cross Sell & Up Sell. Identifies and qualifies new sales opportunities within the existing customer base.
  • Keeps abreast of industry trends, initiatives, and best practices, and often work with publishers, scholarly societies, and associations to provide strategic advice and trusted guidance for customers to maximize their  investments.
  • Provides business leadership and guidance for their technical project managers, development, and support staff for as well as enhancement projects for customers.
  • Proactively identifies and understands customers business needs and objectives and respond to requests.
  • Needs to regularly evaluate customer success and satisfaction and proactively identifies areas for improvement based on benchmark and metrics.
  • Account Manager should be comfortable with proactive communication, both oral and written, to keep customers informed.
  • This role will be home based but candidates should expect to spend approximately 25% of their time travelling.

Skills & Experience:

  • 7+ years of account management experience in a rapid-growth environment.
  • Demonstrated experience in driving sustainable revenue growth and customer satisfaction.
  • Proven track record in delivering year over year revenue growth targets with emphasis on cross sell and up sell of new products.
  • Experience of managing, prioritizing and shaping the expectations of a complex set of internal and external stakeholders competing for time and resources. 
  • Experience of successfully delivering customer satisfaction, retention and expansion using metrics, analytics and use cases.
  • Experience of working with peers in a matrixed organization with technical teams using leading-edge technologies and working within tight deadlines.
  • Experience of interacting with customers, at both project management and executive-level, to identify organizational and stakeholder objectives and translating them into business requirements.
  • Ability to communicate clearly and professionally.
  • Well-rounded skills with business and productivity software tools, such as Word processing, spreadsheet, PowerPoint, and CRM tools.
  • Strong conceptual and problem-solving abilities. 

VP of Sales – Healthcare Information

Morgan Healey Exclusive.

Our client, a leading information provider, requires a new VP of Sales – Healthcare. You will manage a team of 4 country heads, each with a team of reps and set the strategy and country business plans for Europe.

This is a senior-level role for an industry leader. You must have at least 10-15 years' strategic sales experience within healthcare/clinical information sector, P&L management, gravitas and be a true leader. 

Please contact the office to discuss the role.