EMEA Territory Manager (Healthcare/Libraries)

Morgan Healey Exclusive:

Our client, a global provider of innovative cloud-based software is looking for a senior territory manager based in the UK, covering EMEA. This is a field sales position, with face to face interaction as well as via phone and email.

The ideal candidate will have experience selling software solutions to libraries across the academic sector, with initial focus on Academic Health Science Libraries, as well as Hospitals, Societies, and Government agencies throughout the EMEA. 

We require a self starter sales person with a rolodex of library contacts within the STM/Library space and ideally have experience dealing with SaaS subscription sales.

Key Responsibilities:

  • Negotiate the sale of company products and services to assigned library accounts in EMEA and achieve assigned new business and renewal quota
  • Focus on customer retention by proactively engaging customers and supporting as needed
  • Gather competitive market and industry intelligence from assigned accounts and geography to be communicated and shared organizationally
  • Facilitate pre-sales and post sales customer training to assigned accounts through internal methods and staff
  • Deliver relevant, customized proposals that meet the specific need of the customer
  • Communicate market feedback and product information with sales, marketing and customer success developments
  • Identify key accounts and key consortia partners to maximize awareness
  • Site visits to key organisational leads
  • Attendance at major industry conferences and events
  • Engage prospects via high quality telephone and email correspondence

Skills & Experience: 

  • Demonstrated record of success in academic and/or enterprise sales
  • Minimum of 5 years successful library sales experience
  • Experience within academic STM market (especially health and medical) preferred
  • Strong work ethic
  • Proficient in Microsoft Word, Excel, PowerPoint, Google Docs, and various database applications
  • Excellent written and oral communication skills, including excellent public presentation skills
  • Superior time management and organizational skills
  • Creative, competitive and strategic sales demeanor in formal and informal interactions.

Account Manager – Library Software

Morgan Healey Exclusive

Our client, a leading provider of information-technology solutions for libraries and information centres, specialising in corporate, bio-medical, government and special libraries, is looking for a new Account Manager.

The role can be based in their Philadelphia office or home based on the East Coast or UK.

The client develops and provides integrated SaaS solutions, combining Technology, Content and Services in the areas of Discovery to delivery – Library & information centre portals – Authentication and access management.

We are looking for a qualified sales account manager to join our team. Reporting to the VP of sales and business development, you will be responsible for generating new sales, developing long-term relationships with customers and providing customer services and technical support. As an account manager, you should work to sell to new customers, satisfy customers’ needs and requests, respond to their queries in a timely manner and aspire to deliver a positive customer experience.

Key Responsibilities:

  • Generating new sales using existing and potential customer networks
  • Managing a portfolio of accounts to achieve long-term success
  • Providing first line technical support to accounts
  • Maintain open communication with customers to implement optimal solutions
  • Troubleshoot and resolve customer specific business and technical issues
  • Train customers to use products effectively
  • Report on the status of accounts and transactions

Skills & Experience:

  • Proven work experience as a SaaS/software sales or account manager in a relevant field; library software – an advantage
  • Hands on experience in sales and an ability to deliver an excellent customer experience
  • Knowledge and familiarity with the library and information sciences industry
  • Excellent communication and negotiation skills
  • Experience in web-related technologies (e.g. HTML, CSS, SQL queries, Proxy, etc.)
  • Ability to multi-task and work independently, organised and details oriented
  • Bachelor’s degree in a relevant field

German Sales Account Manager DACH

Morgan Healey Exclusive

Our client, a leading STM publisher, requires a Sales Account Manager to cover the DACH region, ideally with a background in healthcare solutions.

The client is seeing huge demand for their services in Germany, Austria and Switzerland. To further support the increasing demand we require a dynamic and energetic sales manager focusing on the South of Germany. You will be responsible for identifying and closing new healthcare business opportunities within DACH territory.

Skills & Experience

  • Proven enterprise sales experience with several years track record
  • Knowledge of the Healthcare market, or experience in selling Healthcare subscription solutions is desirable
  • Excellent communication and interpersonal are essential
  • Confident and able to deal with customers at all levels
  • Proven ability to build, develop and maintain a wide number of business relationships and leverage these to develop new opportunities
  • Commercially aware and with strong business acumen
  • Independent, highly motivated
  • Fluent in English, written, reading and spoken.
  • Excellent IT skills
  • Willing and able to travel within the territory (up to 70%)

German Renewal Account Manager

Morgan Healey Exclusive 

Our client, a leading STM publisher, requires a Renewal Account Manager to cover Germany, ideally with a background in healthcare solutions.

You will be responsible for the retention and growth of the clients existing customer base including Hospitals, Universities and Medical Schools.

Key Responsibilities:

  • Presenting the product suite to a diverse audience, in order to retain our existing customer base and grow revenues year on year.
  • Cross-sell and Up-sell complementary solutions
  • Working with assigned customers to implement a strategy, and internal marketing campaigns, to promote, and increase usage
  • Identifying opportunities to upsell and expand our service within your assigned accounts
  • Manage and develop your sales pipeline to ensure achievement of quarterly, and annual revenue sales targets

Skills & Experience:

  • Proven sales experience – ideally gained from selling complex healthcare solutions/services
  • Track record within German Heathcare Sales
  • Comfortable establishing contact and selling to all levels in the organization including physicians, medical librarians and, most importantly, top management
  • Able to think outside the box and confident in expressing ideas
  • Excellent communication, presentation, training and interpersonal skills
  • Able to build rapport with people easily, at any level, and develop long term relationships
  • Well organized, with a strong attention to detail is a must
  • Able to work from a home office environment
  • Excellent IT skills
  • A team player, able to work autonomously as and when required
  • Confident presenting to a diverse audience
  • Willing and able to travel 30-40%
  • Fluent English & German

Senior Sales Executive – Japan

Morgan Healey Exclusive

Our client, a leading provider of information to the corporate and academic markets, requires a new Senior Sales Executive to focus on new business within the Japanese corporate markets

The candidate will be home-based in Japan and be responsible for building new business by discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction with a team in Japan and overseas offices.

Ideally, we would like someone that has experience selling to chemical, food, electronics and automotive industries as the client is keen to grow in these areas.

Skills & Experience:

  • University degree preferred or equivalent in education and experience
  • Minimum 7 years of sales experience is required with ability to learn and grasp complex solutions and customer needs quickly.
  • Minimum 5 years of B2B software solution sales is required.
  • Minimum 3 years of working experience in a global team environment is required.
  • Business level English communication skills both of verbal and written way
  • Strong analytical and problem-solving skills
  • Strong sales planning and execution skills
  • Outstanding written, verbal communication and negotiation skills
  • Well-developed leadership skills
  • Strong customer relationship building skills
  • Ability to handle multiple priorities and work under stress
  • Self-motivated and detail-oriented/results-driven approach
  • Fast learner and passion for sales
  • Ability to work as a team
  • Proficiency in MS Office and CRM software (e.g. Salesforce)
  • Willingness and ability to travel 30-40% of the time
  • Market knowledge is plus