Director, Northern Europe / Germany

Morgan Healey Retained Assignment 

About the Optical Society: 

Since 1916, OSA has been the world’s leading champion for optics and photonics, uniting and educating scientists, engineers, educators, technicians and business leaders worldwide to foster and promote technical and professional development.

Through publications, events and services, the Optical Society is helping to advance the science of light by addressing the ongoing need for shared knowledge and innovation.

Scope of Activities:

The Director, OSA Europe, is responsible for developing, building and sustaining relationships and connections with OSA members and customers in northern Europe. The individual’s focus will be on implementing the stated strategic direction for the OSA European office and increasing volunteer engagement across all of the major OSA programs within Europe.

Position Summary:

The Director, OSA Europe works with all pertinent internal and external stakeholders to achieve greater volunteer engagement in the European market, specifically northern Europe. The individual in this position will develop and cultivate relationships with a variety of diverse stakeholders, including, but not limited to members, librarians, government officials, volunteers, companies and OSA’s European based partners. Success will be measured by increased engagement levels with specific stakeholder groups from the current base level as specified in the Success Metrics section of the European Office Business Plan.

This employee will, with the direction and support of the home office, serve as a face of OSA in Europe. He/she will need to be successful in building relationships not only with external customers and partners, but also with the society staff based in the US.

As one of the two primary contacts and front line role for growing OSA’s engagement and visibility in Europe, this position will travel frequently to visit members of the community, institutions, agencies and other sites of interest to OSA as well as participate in and network at conferences.

This is an exciting role for the Society as they continue to build out their outreach in Europe adding to the additional hire last year. This role would suit a candidate that is outgoing, well networked and able to act as an ambassadorial figure for the Society, building strong relationships and raising the Society's profile within Europe

Skills & Experience:

  • Seven to ten years or more of relevant experience in business development and working with a scientific society
  • Bachelor’s degree required. Higher level degree in science or engineering preferred.
  • Multilingual would be an advantage, but not essential
  • Strong interpersonal skills to facilitate positive engagement with the community and other OSA staff
  • Strong interpersonal skills to facilitate positive engagement with volunteers and staff
  • Effective written and oral communication and analytical skills.
  • Ability to meet multiple deadlines, coordinate details and work independently required.
  • Proven organizational and presentation skills.
  • Ability to work collaboratively with US based colleagues in a timely manner from a remote location. 
  • Excellent project and time management skills.
  • High energy level.
  • Knowledge of business and management principles. 
  • High level of professionalism.
  • Proficiency in all MS Office applications. 
  • Ability to travel 40-50% of the time required.

Head of Global Sales Operations

Morgan Healey Exclusive

Our client, a leading STM Publisher, requires a new Head of Sales Operations.

The Head of Sales Operations is responsible for developing, leading and managing a successful Global Sales Operations department. The Sales Operations department is responsible for the policies, processes, and activities that allow the Global Sales Team to run effectively, efficiently and supports company strategy and objectives. The aim of the department is to design and implement global sales operations processes and systems and ensure they are fully integrated across the EMEA, Americas and APAC sales operations teams.

The Head of Global Sales Operations is responsible for the design and implementation of the systems and processes, direct line management of the office-based Sales Operations team, and overall vision and leadership of the Global Sales Operations function. In addition, the job holder is responsible for the creation, ongoing development and leadership of the roadmap of technical functionalities to support the systems and processes.

As the company enters a period of significant change, we require a strong leader to manage their subscription operation, implementing a global and technology led set of systems and processes that create flexible and scalable solutions that deliver business strategy and sets the appropriate global policies and procedures to run our sales processes effectively and efficiently. There is a significant emphasis on business process improvement both in terms of internal and external service times and quality levels. This role is required to work collaboratively across other departments such as finance and IT, to improve and increase efficiencies in the day-to-day sales and fulfilment operations and processes.

Skills & Experience:

  • Educated to degree level.
  • Proven track record in business process reengineering and sales process optimisation in a global, digital and subscription-based business environment, STM industry experience desirable.
  • Significant management experience.
  • Experience of master data management including product definition and configuration and supporting processes.
  • Demonstrable experience in operational management, process design and improvement.
  • Experience managing Salesforce or equivalent/similar CRM systems.

Head of Marketing Communications

Morgan Healey Exclusive

Our client, a leading STM Publisher, requires a new Head of Marketing Communications.

You will be responsible for managing the central provision of marketing communications, brand development and brand management including the strategic design aspect of it, overseeing the dissemination of reputation-enhancing information to customers and key internal and external stakeholders in the marketplace.

Key Responsibilities: 

  • Develop, implement and oversee an overall cohesive brand management and communications strategy for the company and it’s product brands
  • Improve brand reputation to key external customer groups and stakeholders (authors, funders, partners and librarians)
  • Improve internal communication strategy to achieve better employee engagement throughout the organisation
  • Develop and implement a global PR strategy for the company to best position the company in the marketplace
  • Deliver market research activities and build customer intimacy through Voice of Customer to ensure the success of new and existing products.
  • Improve internal communication strategy to achieve better employee engagement throughout the organisation
  • Support the professional development of the teams to continuously develop skills and expertise and support career development aspiration.

Skills & Experience:

  • Educated to degree level.
  • A qualification in the marketing area (MSC/CIM qualification) is useful for the role but not essential. 
  • In-depth knowledge and experience of marketing communications and brand management in a digital environment, preferably, but not necessarily within the STM industry
  • Excellent proven track record in market communications and PR implementation within a global background
  • Proven track record in a senior marketing communication and or brand management position
  • Experience in leading a successful and well-motivated team of marketing people
  • Several years’ experience of people management, leading and motivating high performance teams in a changing environment
  • Ability to present effectively to wide audiences and win support
  • Building up and motivating effective cross-functional stakeholder management

Global Talent Acquisition Director

Morgan Healey Exclusive

Our client, a global STM Publisher, requires a new Global Talent Acquisition Director based in Spain.

Key Responsibilities:

  • Be responsible for the sourcing strategy and execution across our global business including the development of global and regional plans with the business leaders and HR business partners
  • Work with the marketing and HR teams on employer branding across the business/geographies
  • Source passive and active candidates via Linkedin and other direct means, screen candidates for presentation to local HR and hiring managers
  • Mentoring/train hiring teams regarding most effective selection and interviewing techniques
  • Provide feedback to the teams regarding market data for compensation and benefits to ensure we remain an attractive employer of choice
  • Balance quality, time to hire and cost per hire considerations; provide monthly metric reports to stakeholders
  • Partner with regional universities and develop strong networks utilising our talented staff as liaisons

Skills & Experience:

  • Minimum requirements: BA/BS degree in business, human resources or equivalent 10 – 15 years of business experience including at least 7 years of experience as a dedicated talent acquisition leader within a global organisation
  • Proven success in technical recruiting
  • Sales recruiting experience
  • Knowledge of applicant tracking systems
  • ADP workforce familiarity a plus
  • Skype and other technologies knowledge to facilitate effective remote interviewing for our teams
  • Training/mentoring acumen
  • Communication skills including public speaking, written and networking
  • Languages: Spanish and English required 

Sales Director EMEA

Our client, a global SaaS business that serves academic and scientific publishers, requires a new Sales Director EMEA.

You will be responsible for new business sales in EMEA and have the opportunity to work with industry leading thought-leaders and innovative scientific publishers.

Key Responsibilities:

  • Create a culture of success and ongoing business and goal achievement
  • Establishing sales targets to meet company objectives
  • Define sales processes that drive desired sales outcomes and identify improvements where and when required
  • Present a highly professional image at all times
  • Define and provide solution-selling strategies for publishers
  • Create proposals in response to RFPs
  • Present proposals in a “pitch” setting
  • Provide detailed and accurate sales forecasting
  • Attend weekly sales team meetings via phone and/or webex
  • Conduct business meetings with prospects either in person or on the phone
  • Retain a current and thorough understanding of the scholarly publishing business as well as editorial and production workflows
  • Stay apprised of market developments through publishing news channels and networking

Skills & Experience:

  • Degree Educated 
  • 5 years of demonstrated high-level achievement in business development and/or new business sales within the scholarly publishing landscape
  • 5 years of technical sales management experience
  • Must be able to hit the ground running by immediately setting up key meetings with major publishers
  • Must have excellent verbal and written communication skills including the ability to provide professional level presentations to small and large audiences
  • Expert-level proficiency with using Salesforce.com and the Microsoft Office Suite (Excel, Word, PowerPoint).
  • Highly professional
  • Ability to multi-task and work well under pressure
  • Participate in industry conferences around Europe & occasionally the USA 
  • Willing to travel as required