Marketing Manager

Morgan Healey Exclusive

Our client, a leading Open Access/STM Publisher, requires a new Marketing Manager with experience within academic publishing.

The Marketing Manager role is key to engaging a broad academic audience and communicating the company's brand and values. Working with the operations, editorial and the wider team, you will manage day-to-day activity across the company marketing channels, create engaging content and campaigns, and shape the marketing strategy using a variety of media and formats.

This role requires an all round creative marketer, that likes to be hands-on in a face past environment.

Key Responsibilities:

  • Development and delivery of a clear and comprehensive marketing strategy
  • Be the marketing point of contact and support for Acquisitions Editors in the UK and Continental Europe
  • Define the right tools and channels to promote content
  • Create content that is timely, relevant and engaging
  • Oversee the paid social media and engagement strategy and identify opportunities to maximise impact
  • Working with the technology team, to be the point person on all content changes to the website
  • Write for the website, including news and blog content
  • Work with the communications team to agree messaging and to ensure it is appropriately used
  • Conduct regular market and competitor research and analysis
  • Manage the marketing and PR activity calendar
  • Assist in the organisation of events
  • Reports on all marketing, PR & social media activity

Skills & Experience: 

  • Bachelor's degree in science or with relevance to marketing
  • Ability to work independently and in a team environment
  • Self-starter, quick learner, and ability to multi-task effectively
  • Detail oriented with excellent organizational skills and deadline driven
  • Good experience/background/understanding of digital marketing
  • Knowledge of SEO issues
  • Strong writing skills
  • Strong sense of ownership on issues, employ good judgement and following through to completion
  • An interest in academic research

Publishing Editor – Medicine

Our client, a leading STM Publisher, requires a Publishing Editor with expertise in medicine to form part of a new team in London. 

You will be responsible for the success of a defined set of journals within a broad discipline group and you must be comfortable in handling topics outside of your specialism. The primary goal of this role will be to develop a close working relationship with members of the academic editorial boards to further develop the journals within the portfolio.

Key Responsibilities:
Portfolio Management: 

  • Be the key point of contact for your Academic Editors and build a close working relationship with them
  • Prioritise journals for development and create as well as implement a strategy plan
  • Ensure journals are represented in relevant indexing services and prepare journals for acceptance by additional services
  • Develop knowledge of the research areas of your portfolio and use this knowledge to actively identify journal development opportunities
  • Work alongside your Academic Editors to increase journal visibility, submissions, and reputation within the field
  • Increase visibility and citations through commissioning and appropriate marketing

Special Issue Development: 

  • With the assistance of the Editorial Board, assess special issue proposals submitted to the journals within your portfolio
  • Give guidance to the lead guest editors to refine their call for papers
  • Support the lead guest editors in promoting their call for papers to prospective authors
  • Compile reports on the status of the special issues within your portfolio
  • Explore and implement methods to promote special issues once they are published

Skills & Experience:

  • A minimum of 1-2 years’ experience in the publishing industry
  • Degree in a relevant scientific discipline, ideally Medicine or Biomedicine.
  • Knowledge of peer review and the publishing process
  • An interest in Open Access publishing
  • Excellent communication skills
  • Strong organisational skills, with attention to detail
  • A positive and proactive approach to problem-solving in daily tasks
  • Able to work cooperatively with colleagues at all levels
  • A high level of computer literacy
  • Experience of working in a start¬up and/or tech environment desirable

Implementation & Training Manager

Our client, a leading provider of information to the healthcare market, requires a new Implementation & Training Manager who will be responsible for providing excellent, and timely technical services to customers and company sales managers within the UK.

Working in close co-operation with the sales directors and sales managers you will provide training and high level technical pre- and post-sales assistance. 

Key Responsibilities: 

  • Plan and manage the running of training courses on all relevant products for a wide range of users (both internal and external).
  • Manage the production of tailor-made course material, which will disseminate product knowledge to all trainees.
  • This training course material will be designed specifically for each course to facilitate the trainees
  • Provide technical support to customers in both pre- and post-sales efforts. 
  • Work with the local sales managers to retain current customers via timely and proactive renewal procedures and implementation audits.
  • Provide technical services/projects for customers
  • Technical account management for selected key-accounts for the Academic, Medical and Corporate markets.
  • Manage the information flow from customers and partners ensuring that bugs and enhancements are communicated to all concerned and fixed appropriately. 

Skills & Experience: 

  • Software/product training experience within publishing or academia (Library Sciences, Medical technology/information etc)
  • Developed knowledge of PC’s, MS Windows and software applications such as MS Office and Internet Browsers
  • Well organised self-starter, with the ability to quickly adapt to the changes and challenges in a very dynamic environment
  • Excellent presentation, communication and persuasive skills
  • Excellent customer facing skills – must recognise the importance of our service to the customer’s business
  • Prepared to travel regularly within the UK and Ireland
  • Team player
  • Excellent written and spoken communication skills

Publishing Editor (Research Integrity)

Our client, a leading open access publisher, requires a new Publishing Editor (Research Integrity).

Reporting to the Head of Research Integrity as part of the Publishing team in the London office your tasks will include:

  • Contributing to Publishing and Research Integrity projects
  • Preparing and editing correction and retraction notices
  • Screening and editing Letters to the Editor
  • Preparing reports for institutions and contacting them
  • Consulting editorial board members
  • Contacting other journals/publishers
  • Checking plagiarism and figure duplication/manipulation
  • Investigations of authors, reviewers, editors, and Special Issues
  • Monitoring public channels for concerns about published articles
  • Cover for the Head of Research Integrity
  • Monitoring the workload of the Research Integrity team

Skills & Requirements:

  • A minimum of 1-2 years’ experience in the publishing industry
  • Degree in a scientific discipline
  • Exposure to or awareness of research integrity/publication ethics
  • Experience in a customer-facing role or using CRM software is preferred.
  • An interest in Open Access publishing
  • Excellent communication skills
  • Strong organisational skills, with attention to detail
  • A positive and proactive approach to problem-solving in daily tasks
  • Able to work cooperatively with colleagues at all levels
  • A high level of computer literacy

Product Manager

Our client, a global information provider, is searching for a Product Manager, to work across Pharma related products.

You will be responsible for determining where and how to invest in specific capabilities across the product portfolio to provide the best return on investment, aligned to overall business and product strategies.

The primary responsibility is to understand the customers and market needs for several in market and in development portfolio offerings to represent those needs in the form of product positioning, use cases, product features and high level product requirements with a view to identify and maximise the opportunities to grow revenue, drive penetration across key accounts and promote customer loyalty/satisfaction.

The product manager will work closely with key potential/current customers, customer-facing staff including Sales, Client Support, other Product Managers, Analysts and the Technical team to determine, prioritize and oversee implementation of product investments, including new features, functionalities and content.

The Product Manager will work with Marketing to support the go-to-market strategy, helping Marketing to understand the product positioning, key benefits and target customers.

Skills & Experience:

  • Good understanding of the Pharma & Biotech sector; Pharma-related degree required and Pharma/Biotech work experience a strong plus
  • Exposure to and experience of working closely with a range of client personas, understanding roles, eliciting key use cases, uncovering implicit needs and demoing offerings
  • Knowledge of online information databases and their use by Pharma/Biotech, Consultant and Financial organisations
  • Project management experience
  • A collaborative team player with excellent written and oral communication skills and a proven ability to work with cross-functional teams
  • Energetic, positive and enthusiastic self-starter with a ‘can-do’ attitude
  • This position may require travel to customer and non-customer sites in North America Europe or Asia (5-10%).